FamilyLink Moving

My Account

How Do I Sign In?

At the top right hand side of the WorldVitalRecords homepage,, type in your email address and password in the Sign In boxes and then click on the box that is labeled login. You will be redirected to the homepage. You will see your name and membership status in the top right hand corner of the homepage.

Signin Password

Trouble Shooting: If you see "Welcome" without your name when signing in, then try clicking Logout and signing back in to your account.

More Trouble Shooting: If you see Join Today even though you are logged in, please refresh your page and remove any cookies saved to your web browser.

How do I sign out?

To sign out, click on the link "Logout" at the top right hand corner of the WorldVitalRecords website.


What is my password?

From the WorldVitalRecords homepage click on "Sign In" at the top right hand corner. Under "Members Login Below" you will see "Forgot your Password?" Type in your email address in the box provided and we will email you your password.

You can also email us via our contact form for your password to be sent to you.

Please remember that your password is case sensitive.

Signin Password Forgot Password

How do I change my email address?

Click on the link "My Account" which is located on the bottom left hand side of the WorldVitalRecords website. In the "Account and Contact Info" box you can update your email address.

My Account Inside My Account

How do I cancel my subscription?

If you wish to cancel your subscription to WorldVitalRecords, please contact us by phone at 1-888-377-0588 between the hours of 7:00 a.m. to 5:00 p.m. (Mountain Standard Time), or use the Cancel Subscription option on the My Account page.

We are so sure that you will get valuable genealogy information and family history help with your WorldVitalRecords subscription that we offer a 30 day money back guarantee. If at any time during your first 30 days of a new subscription you do not get your money's worth simply call us on our toll free number at 1-888-377-0588 and request a refund. We will gladly refund your total membership amount. Simple as that! This money back guarantee applies to all new WorldVitalRecords membership plans and does not apply to any shipped products.

If the WorldVitalRecords membership that you purchased included a product that was included as a premium or promotional offer (magazine subscriptions, software, eBooks, audio books, etc.) then the amount refunded will be reduced to cover the cost of the additional product. There are no refunds of magazine subscriptions, software, eBooks, audio books, or other downloads or shipped physical products in boxes. The sale of magazine subscriptions downloads, or other electronic, digital, or physical products are final. The amount refunded will be 50% of the purchase price to cover the cost of the WorldVitalRecords membership.